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Update on the surgery – 10/03/2025

Late Thursday afternoon we had what started as a minor leak in the upstairs of the building, this followed with the mains water pipe into the building bursting causing significant flooding to a large area downstairs.

Once again huge thanks to all that have helped and supported us over the past few days and to all those offers of support, it has been much appreciated and we are extremely grateful.

Dispensary is open as normal, over the weekend we have managed to reopen the reception office. However the main waiting room is unusable. It has NOT affected any of our clinical rooms so we will operate as normal as we can but will be asking patients to wait in the corridors therefore space is limited.

If possible could we ask you attend your appointment alone and at the allocated time. Both telephone and face to face appointments will be offered enabling us to limit numbers in the building. We will reassess the situation as the day/week evolves and keep you all updated.

If you have any concerns or questions please do email whitehousesecretary@nhs.net.

We value and appreciate your continued understanding and patience during this time.

First contact physiotherapy

We work together sharing a variety of Clinicians offering clinics both on Saturdays and evenings. Travel clinics, child wellbeing clinics, womens health and our newest team member is a first contact physio.

What is first contact physiotherapy (FCP)?

  • Alternative to the GP.
  • First choice for patients with musculoskeletal pain (muscles and joints).
  • Aim to provide early access to specialist knowledge and assessment.
  • Majority of aches and pains resolve with the right advice.
  • Usually one appointment.
  • It is NOT a course of Physiotherapy.
  • Open to any patient registered with Practice, who meet the criteria.
  • FCP should be the first choice for patients requesting appointments for MSK pain.
  • They do not need to speak to a Doctor first.
  • Patient calls up their registered surgery reception team for an appointment.
  • Straight from booking or triage Apps (with set criteria).
  • Appointments may be mixture of telephone and face to face depending on request.

Please contact the reception team 01608 650317 option 1 to discuss any of these clinics on offer.