Skip to main content

Update on the surgery – 10/03/2025

Late Thursday afternoon we had what started as a minor leak in the upstairs of the building, this followed with the mains water pipe into the building bursting causing significant flooding to a large area downstairs.

Once again huge thanks to all that have helped and supported us over the past few days and to all those offers of support, it has been much appreciated and we are extremely grateful.

Dispensary is open as normal, over the weekend we have managed to reopen the reception office. However the main waiting room is unusable. It has NOT affected any of our clinical rooms so we will operate as normal as we can but will be asking patients to wait in the corridors therefore space is limited.

If possible could we ask you attend your appointment alone and at the allocated time. Both telephone and face to face appointments will be offered enabling us to limit numbers in the building. We will reassess the situation as the day/week evolves and keep you all updated.

If you have any concerns or questions please do email whitehousesecretary@nhs.net.

We value and appreciate your continued understanding and patience during this time.

Gloucestershire MSK App

The Gloucestershire MSK app (powered by getUBetter) is provided free of charge by Gloucestershire CCG for patients registered at The White House Surgery. It can be accessed on a Smartphone or on the Web, and guides you day-by-day through a sequence of exercises and tips to help you recover from a range of new or recurrent musculoskeletal conditions:

  • Lower back pain
  • Back and leg pain
  • Neck pain
  • Shoulder pain
  • Ankle pain
  • Knee pain
  • Soft tissue lower limb pain
  • Hip pain

You will be referred to the app by one of our GPs or Physios, or you can self-register by visiting: app.getubetter.com/request-access or the App image above.

Please use an email address that is unique to you and select the condition you need help to manage. You will then be sent an email with all the information you need to get started.

You can download the Gloucestershire MSK App to your Smartphone for easiest access, or use the Webapp.

If you develop another condition, select your new condition from within the app and it will be added to your account.

The app will also connect you to your local treatment, healthcare providers or support services, if needed, such as physiotherapy.