Thank you to all our patients that completed and returned the NHSE survey earlier this year, the feedback is extremely positive and is much appreciate by all staff.
Full results- 99% of patients had confidence and trust in the healthcare professional they saw or spoke to during their last appointment at the White House Surgery
- 93% of patients describe their overall experience of the White House Surgery GP practice as good
- 96% of patients say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment at the White House Surgery
- 99% of patients find the reception and administrative team at the White House Surgery practice helpful
- 92% knew what the next step would be after contacting their GP practice
- 97% knew what the next step would be within two days of contacting their GP practice
- 97% say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment
Great results from a fabulous team. Well done to all.